Can't upgrade
Posted: Sun Jun 15, 2014 3:55 am
Hi Anastasios
I sent you a frantic email a few minutes ago, but now there's no rush anymore because it's too late.
I now have a brand new SSD hard drive. The very good news is that I managed to save my all my data. Only today is everything ok again as far as my computer.
But my subscription expires tomorrow, June 15th, in 15 minutes. I was able to get to the upgrading page but when I clicked to upgrade, this message came up: Requesting WG-1_8_4-setup.exe : You do not have permission to access this file.
So then I clicked on reset account but this message came up: Your account could not be found.
I suppose I'll just have to resubscribe as a new user? So that's what I'll do. No problem.
Just occurred to me - maybe because of the time difference between here and Greece, I thought I had an hour remaining but maybe my subscription had already expired.
Sooz
I sent you a frantic email a few minutes ago, but now there's no rush anymore because it's too late.
I now have a brand new SSD hard drive. The very good news is that I managed to save my all my data. Only today is everything ok again as far as my computer.
But my subscription expires tomorrow, June 15th, in 15 minutes. I was able to get to the upgrading page but when I clicked to upgrade, this message came up: Requesting WG-1_8_4-setup.exe : You do not have permission to access this file.
So then I clicked on reset account but this message came up: Your account could not be found.
I suppose I'll just have to resubscribe as a new user? So that's what I'll do. No problem.
Just occurred to me - maybe because of the time difference between here and Greece, I thought I had an hour remaining but maybe my subscription had already expired.
Sooz